Tivoli Taps are manufactured from top quality brass and finished with a chrome plating

For all two-handled taps, both the head-parts and the seat washers are readily available from all CTM stores. It is recommended that angle regulating valves are used with all basins, toilets and bidets
These products are easily installed, but we do recommend that you utilize the services of a certified plumber. All our Tivoli Taps carry a 10-year guarantee (if fitted correctly) on any factory-faulted items

Tivoli Taps have a 10 year guarantee. 

What this guarantee covers:

• Tivoli Taps are guaranteed for 10 years against manufacturing defects
• The head parts are guaranteed for 5 years (The guarantee does not cover normal wear and tear). Replacement head-parts and seat washers can be purchased from the retail outlet where you obtained your taps
• The guarantee starts from the date of purchase from the retail outlet, please retain your invoice as proof of purchase

To avoid the guarantee becoming null and void please adhere to the following:

Have your taps installed by a professional, certified plumber. Install an in-line strainer before the water enters the building, this will help prevent dirt from affecting the performance of your taps by: - Catching of dirt from municipal water - Assist with reducing some lime-scale and chalk in the water - Help prevent leaking/dripping taps, due to dirt caught in the cartridge

Tips for taking care of your Tivoli Taps

• Always install angle valves on all countertop taps, to be able to turn off the water to the countertop taps, without having to turn off the whole building mains, and so allow for easy maintenance
• Clean your taps with a soft cloth, mild soap and water
• After cleaning, buff dry with a dry soft towel to get the taps shiny and remove any water marks
• Clean out the aerator at least twice a year or sooner if required